Privacy Policy – Ain Gold Online Store

1. Introduction

Ain Gold is committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit or make a purchase from our website.

2. Information We Collect

We may collect the following types of personal information:

• Contact details: name, email address, phone number, delivery address.
• Payment information: billing address, payment method details (Note: We do not store credit/debit card information).
• Account details: if you register, we may collect username, password, and order history.
• Device and usage information: IP address, browser type, pages visited, and other analytics data.

3. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Communicate with you about your purchase or inquiries
• Provide customer support
• Improve and personalize your shopping experience
• Comply with legal obligations
• Send you promotional offers (only with your consent)

4. Sharing Your Information

We may share your data with:

Trusted third parties such as payment gateways, delivery services, and IT providers to facilitate your purchase

Legal authorities if required by law or in response to legal requests We do not sell, rent, or trade your personal information to third parties.

5. Data Protection & Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, misuse, or disclosure. All payment transactions are encrypted using secure technologies.

6. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience, analyze website traffic, and personalize content. You may modify your browser settings to disable cookies, though this may affect website functionality.

7. Your Rights

You have the right to:

• Access, update, or correct your personal data
• Request deletion of your data, subject to legal requirements
• Opt-out of marketing communications at any time
• To exercise any of these rights, please contact us at [insert email address or contact form link].

8. Retention of Information

We retain your data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

9. Children’s Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal data from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email.

11. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

• Ain Gold & Diamonds
• Email:sales@aingold.com
• Phone: +971 50 860 9585
• P. B no. 346735, Shop 13 Maryam 2, New Gold Souk Extension Near Rak Bank, Deira, Dubai - UAE