Terms and Conditions – Ain Gold Online Store

1. Introduction

Welcome to Ain Gold’s official online store. By accessing or using our website, you agree to be bound by these Terms and Conditions. Please read them carefully before making any purchase. If you do not agree to any part of these terms, please do not use our website.

2. Eligibility

To use this website, you must be at least 5 years old and capable of forming legally binding contracts under UAE law.

3. Product Information

We strive to ensure that product descriptions, images, prices, and other content on the website are accurate. However, minor variations may occur due to digital presentation or natural characteristics of materials (e.g., gemstones). Ain Gold reserves the right to correct any errors or inaccuracies at any time without prior notice.

4. Pricing & Payment

All prices are listed in AED (UAE Dirhams) and include VAT where applicable. Payments must be made through the available secure payment gateways. Ain Gold reserves the right to change prices without notice and to refuse or cancel orders at our sole discretion.

5. Order Acceptance

Your order is only confirmed once you receive an order confirmation from us via email or SMS. We reserve the right to cancel or refuse any order for any reason, including limited stock availability, incorrect pricing, or fraudulent activity.

6. Delivery

We offer delivery services within the UAE. Delivery timelines and charges are mentioned at checkout and may vary based on location. Ain Gold is not responsible for delays caused by third-party logistics providers or unforeseen events.

7. Returns & Exchanges

Due to the nature of jewelry products, we only accept returns or exchanges for defective or incorrect items within 3 days of delivery. Items must be unused, in original packaging, and accompanied by the original receipt. Custom-made or engraved items are non-returnable unless faulty.

8. Intellectual Property

All content on this website, including logos, images, designs, and text, is the property of Ain Gold or its licensors and protected by copyright and trademark laws. You may not use, reproduce, or distribute any content without prior written permission.

9. Privacy Policy

We value your privacy. Your personal information is collected and processed in accordance with our Privacy Policy. By using our website, you consent to such processing.

10. Limitation of Liability

Ain Gold shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our website or products, except as required under UAE law.

11. Governing Law

These Terms and Conditions shall be governed and interpreted in accordance with the laws of the United Arab Emirates. Any disputes arising shall be subject to the exclusive jurisdiction of the courts of Dubai.

12. Amendments

Ain Gold reserves the right to modify these Terms and Conditions at any time without prior notice. Continued use of the website after such changes constitutes your acceptance of the new terms.